Returns & Exchanges

At Reyna Signature, we want you to be completely enamored with your fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe reflects your unique style with the perfect fit and quality you expect.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality assurance team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.